Customer Service Representative

Customer Service Representative image

Work with us to shape the future of electronics

Murata is a leading manufacturer of electronic components, modules, and devices.

The complete range includes ceramic capacitors, resistors/thermistors, inductors/chokes, ceramic resonators, buzzers, sensors and EMI suppression filters. Whilst the company gets the majority of its revenue from its ceramic capacitor products, it is also a world leader in Bluetooth® & WiFi™ Modules, board-mount DC-DC converters and is a key manufacturer of standard and custom AC-DC power supplies. Murata also designs and manufactures mobile handset antenna families, and short focal length ceramic lenses. 

Established in 1944, Murata is headquartered in Japan and has European offices in Germany, the Netherlands, the UK, Switzerland, Italy, France, Spain, Finland and Hungary.

Basic Information

Job Title

Customer Service Representative


Murata Electronics Europe

Updated 10/01/2018
Location Cernusco S/N (MI), Italy

Job Description

  • To take care of the day to day processes with the customer in order to achieve the highest possible levels of service
  • To ensure correct and timely deliveries to the customer and to ensure correct pricing
  • To support sales actively in terms of quotation follow up, sample follow up, Logistic/SCM issues
  • To monitor local and consignment stock levels and take any corrective actions necessary to minimize the slow-moving and obsolete stock levels
  • To prepare calculations, quotations, to maintain the price files and follow up activities
  • To join customer visits depending on necessity

Job Requirements

  • Secondary school level or comparable commercial education in connection with the appropriate professional experience
  • Fluent in English and Italian speaking and writing 
  • Experiences with ERP systems and commercial skills


If you're interested in the Customer Service Representative position, please email your detailed application documents (application letter and CV in English, and if possible in Italian, attached as PDF files) to our HR department; for the attention of Maurizio Spadari