Compliance

To ensure that all Group corporate officers and employees comply with laws and regulations and act in an ethical manner, Murata is working to expand its Compliance Promotion System, making the best use of measures such as its Corporate Ethics Policy and Code of Conduct in Japan and overseas.

Corporate Ethics Policy and Code of Conduct

Revisions in Light of CSR, and Distribution to Locations Worldwide 

In July 2002, Murata established the Corporate Ethics Policy and Code of Conduct. In April 2007, this was revised in light of CSR. All Group corporate officers and employees pledged to work as one, in order that they could act in accordance with what needed to be done for stakeholders and society. This revised edition of the Corporate Ethics Policy and Code of Conduct has been distributed to officers and employees of Murata and its domestic affiliates. We have also created English and Chinese versions, which were distributed to our overseas locations in September 2007, adjusted to take into account laws and ordinances and social systems in our overseas locations, and which have been distributed to all our employees.

Basic Policy for Prevention of Cartels and Bribery

Working Toward the Construction of a Global Compliance System

In May 2014, Murata established the "Basic Policy for Prevention of Cartels and Bribery." Although cartels and bribery are also prohibited in the "Corporate Ethics Policy and Code of Conduct," as a company that develops its business globally, we again disseminated Murata’s basic stance on cartels and bribery.
We will carry out our business activities in accordance with this Basic Policy.

Compliance Promotion

Creating a Compliance Promotion System

Murata has established a Compliance Promotion Committee, a subordinate body of the CSR Management Committee. We are deliberating on, and making decisions regarding, the basic direction for revisions to the Corporate Ethics Policy and Code of Conduct, and the draft and implementation of publicity activities. 

We have also appointed Compliance Promotion Leaders in each division in order to ensure that all of our employees are aware of our Corporate Ethics Policy and Code of Conduct. The Compliance Promotion Leaders take e-learning courses to gain knowledge that they pass on to other employees at compliance promotion meetings held in each department.

Compliance promotion meeting
Compliance promotion meeting
Corporate Governance System
Compliance Promotion  (As of April 1, 2017)

Compliance Reporting and Consultation Channels

Murata has established an internal hotline to take whistle-blowing reports and consultations if an officer or employee of Murata and the Murata Group discovers an act within Murata or the Murata Group that violates or could violate the Corporate Ethics Policy and Code of Conduct.


In addition, Murata has established an environment that makes whistle blowing easier by also setting up an outside hotline to take these kinds of whistle-blowing reports and consultations for the prevention, early detection, and prompt handling of compliance violations. The outside hotline has been entrusted to the following specialty company.
 
Company entrusted with operating the outside hotline Company:
Dial Service Co., Ltd.
Address: 4F, Sanbancho Yayoi-kan 6-2 Sanbancho, Chiyoda-ku, Tokyo 102-8018 Japan
Contact: Tel: 03-6238-7111 Fax: 03-6238-7112
URL: https://www.dsn.co.jp/

Taking Whistle-blowing Reports and Consultations, and Checking, Investigating, and Responding to Them

When a whistle-blowing report or consultation about compliance is received by the internal or outside hotline, the Compliance Promotion Committee, the chairperson of the committee, and the secretariat of the committee lead the response. Coordinating with relevant departments as necessary, they check and investigate as far as possible all the facts and the relevant laws and regulations. On that basis, the existence or nonexistence of a compliance violation is recognized and response measures such as recommendations for correction are taken as necessary.

When reports are received under a real name, feedback on the progress and results of checking and investigation is given appropriately while taking care to ensure the whistle blower does not unjustly face negative consequences as a result of blowing the whistle.

Taking Whistle-blowing Reports and Consultations, and Checking, Investigating, and Responding to Them